Privacy Policy

Effective Date: September 1, 2026

IVN Consultancy and Service Private Limited (ICASPL) (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect information when you visit icaspl.com or use our real estate lead-generation services.

1. Information We Collect

Depending on how you use our website or services, we may collect:

  • Name and contact information

  • Email address and telephone number

  • Business or company information

  • Billing and transaction information

  • Lead requirements, including location, property type, budget, and lead category

  • Information submitted through forms, emails, or other communications

  • Website usage and technical information, such as IP address, browser type, device information, and pages visited

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided lawfully.

2. How We Use Your Information

We may use collected information to:

  • Provide and manage our real estate lead-generation services

  • Process orders and payments

  • Understand and fulfill your lead requirements

  • Deliver leads and communicate with customers

  • Respond to inquiries and provide customer support

  • Send service-related communications

  • Improve our website, services, and customer experience

  • Prevent fraud, misuse, or unauthorized activity

  • Maintain business, accounting, and legal records

  • Comply with applicable laws and legal obligations

3. Real Estate Lead Information

Our services may involve providing business-related lead information concerning potential buyers, sellers, renters, landlords, investors, property owners, and other real estate prospects.

Lead information is provided for legitimate real estate business purposes. Customers are responsible for using lead information in compliance with applicable privacy, telemarketing, marketing, and communication laws.

4. Payment Information

Payments may be processed through third-party payment service providers, including Razorpay or other payment providers made available by us.

We generally do not store complete credit or debit card numbers on our own servers. Payment information may be collected and processed directly by the applicable payment provider according to its privacy and security policies.

5. Sharing of Information

We may share information with trusted third parties when reasonably necessary to operate our business, including:

  • Payment processors

  • Website and hosting providers

  • Email and communication service providers

  • Technology and service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies when legally required

We do not sell personal information simply for the purpose of allowing unrelated third parties to market their products or services to you.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, maintain security, and improve user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for business operations, providing services, maintaining transaction records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory requirements.

9. International Customers

Our services are primarily focused on customers and real estate prospects in the USA and Canada. Information may therefore be processed or transferred between India and other countries where our service providers or business operations are located.

Where required, we take reasonable steps to handle personal information in accordance with applicable privacy requirements.

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing certain requests.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

12. Children’s Privacy

Our website and services are intended for businesses and general adult users. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be published on this page with a revised effective date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.