Effective Date: September 4, 2026
IVN Consultancy and Service Private Limited (ICASPL) provides customized real estate lead-generation services based on the specific requirements selected by each customer. Because our services may involve lead sourcing, data collection, verification, filtering, processing, and preparation, cancellation eligibility depends on the stage of the order.

1. Cancellation Before Processing
Customers may request cancellation of an order before lead generation or processing has commenced. Cancellation requests received during this stage will be reviewed by ICASPL and may be accepted, subject to the applicable terms of the purchased service.

2. Cancellation After Processing Has Started
Once lead sourcing, generation, verification, filtering, processing, or preparation has commenced, the order will generally not be eligible for cancellation.

This is because resources may already have been allocated and work may have been performed specifically according to the customer’s selected requirements.

3. Customized Orders
Orders involving specific target locations, customer profiles, property categories, lead quantities, data fields, or other customized requirements may be considered final once processing begins. Customers are therefore encouraged to carefully review their requirements before submitting an order.

4. How to Request Cancellation
Cancellation requests should be submitted to ICASPL using the contact information provided on our website.

To help us locate and process your request, please provide:

Full Name
Order or Invoice Number
Payment or Transaction Reference
Reason for Cancellation
A cancellation request does not automatically constitute acceptance of the cancellation. ICASPL will review the request and confirm whether the order is eligible for cancellation.

5. Order Confirmation
Customers are responsible for reviewing their selected requirements and order details before confirming their purchase. Once an order has been confirmed and processing has commenced, changes or cancellation may not be possible.

6. Policy Changes
ICASPL reserves the right to modify or update this Cancellation Policy when necessary. Any changes will be published on this website with the revised effective date.

For questions regarding cancellation, customers may contact ICASPL through the contact details available on our website.